FAQ
How are your products made?
Our upcycled bags and accessories are handcrafted in Cambodia using reclaimed materials like discarded rice sacks and industrial cement bags — materials that would otherwise end up in landfills.
Artisans carefully clean, cut, and reimagine these materials into durable, functional pieces full of color and character. By choosing upcycled materials, we reduce waste while supporting skilled craftsmanship and fair trade practices.
Every piece represents creative reuse, cultural connection, and conscious living.
Are your products durable?
Yes! Durable and lightweight.
The materials used in rice and cement bags are designed to carry heavy loads, withstand heat, and endure daily use. When reimagined into bags and accessories, they become lightweight yet strong companions for everyday life.
Will my upcycled bag look exactly like the one pictured?
Because our pieces are made from reclaimed rice bags, cement bags, and other repurposed materials, each item carries its own unique markings, textures, and character. Your bag will feature the primary artwork shown in the listing, but small variations are part of its story.
No two are ever exactly alike, and that’s the beauty of upcycled artistry. You’re carrying something truly one-of-a-kind.
Do you ship internationally?
Currently, we ship anywhere in the U.S. for a flat $4.99 fee.
If you’re outside the US and hoping to place an order, feel free to email us at contact@sokliving.com and we'll do our best to help.
When will I receive my order?
We’re so grateful you chose something from TukTuk Trading — we know how special it feels to wait for a piece that already has a story.
Orders are typically processed within 24–72 hours (excluding weekends and holidays). We ship from Virginia, and most packages arrive within 4–7 business days, depending on your location.
You’ll receive tracking information as soon as your order heads out on its journey.
What is your return & refund policy?
We want you to absolutely love what you bring home.
If for any reason your purchase isn’t quite right, we accept returns of unused items within 30 days of the original purchase date. Items must be in their original condition.
Contact us at contact@sokliving.com to initiate a return.
The bag I like is out of stock. Will you get more?
We do our best to keep stock of the most loved items, but with tariffs and the current Cambodia-Thailand conflict, some items may no longer be available or too costly to bring to the U.S. If you see a favorite or have a question about a style please email us at contact@sokliving.com and we'll do our best to get you the upcycled piece you are looking for.